"I can't see the webcams"
Please be aware that the Most Haunted Live site will be experiencing high levels of traffic, particularly when the show is on-air.
If you can't see the webcams, please try Refreshing your page or Checking your server connection. If your connection is slow, it
might effect the streaming quality.
"How do I install Windows Media player?"
If you are upgrading, you must uninstall the older version of Windows Media player first. The remnants of an older player on the computer may cause you problems later. Uninstall the player through the control panel add/remove programs option.
Choose your primary browser, probably Internet Explorer, Safari, or Netscape. It is important that you use this browser when you visit the Microsoft site to download the install program.
Using your selected browser go to the Windows Media Download site at www.microsoft.com/windows/windowsmedia/download. A drop down menu offers a half dozen versions of the Windows Media Player depending on your operating system (Windows 95, Windows ME, Macintosh, etc.). In the 'File Download' dialog box, select 'Save This Program to Disk' option. Download the file and follow the instructions.
"I already have Windows Media installed, but the player won't work. What's wrong?"
You may need a newer version of Windows Media player than the one you have installed on your computer. To see which version you have launch WMP and under the 'help' menu select 'About Media Player.' For Windows OS, you must have version 6.4 or higher installed; for Macintosh you need version 6.3 or higher. If you don't have a recent enough version you will need to upgrade. If you use Netscape you may need to download a special plug in from Microsoft which is available under the 'Windows Media Tools and Services' drop down menu.
"Can I run Windows Media on a Macintosh?"
Yes. Windows Media player is a program that you can install on a Macintosh running OS 8.1 or later. The latest version of the player for Macintosh is available on the Microsoft download site.
"Why does the online live stream sound 'tinny' or like I'm listening in a tunnel?"
Sound files are too large to deliver over the internet through dial-up modems without compressing them first. The benefit is that we shrink a sound file to one twentieth its size; the cost is that the sound quality suffers. At the present time WRNI configures the live Windows Media and Real Audio streams only for a 28.8k dial up modem. Most archived programs are configured for both 28.8k and 56k modems. As a result if you have a fast modem, the archived programs may sound better than the live audio.